Ridin’ Soulo Privacy Policy

Effective Date: November 1, 2025

At Ridin’ Soulo, your privacy is sacred to us. This policy explains how we collect, use, and protect your information when you visit our site, make a purchase, or connect with our community.

1. Information We Collect

  • We collect the following types of information to make your experience seamless:
  • Personal Information – name, email address, billing and shipping address, phone number, and payment details
  • Account Information – login credentials, order history, preferences
  • Device Information – IP address, browser, device type, and how you interact with our site
  • Marketing Preferences – when you opt in to newsletters, product updates, or special offers
  • User Content – product reviews, messages, or social media interactions you share with us

We may also receive information from third-party partners like analytics or advertising tools to help us improve performance and experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate about purchases, returns, and support
  • Send marketing and product updates (if you opt in)
  • Improve website design, performance, and product offerings
  • Prevent fraud, ensure security, and comply with legal requirements

3. Sharing Your Information

We only share information with trusted partners who help us run our business, such as:

  • Shopify (our e-commerce platform)
  • Payment processors and banks
  • Shipping and fulfillment providers
  • Analytics and marketing services
  • Fraud prevention and legal service providers

We never sell your personal information.

Some advertising activities may qualify as “sharing” or “targeted advertising” under certain privacy laws. You may opt out—see the “Region-Specific Rights” section below.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep your cart active and remember preferences
  • Understand website traffic and performance
  • Deliver relevant ads and promotions

You can disable cookies in your browser, but doing so may affect some site functions.

5. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your data\
  • Opt out of marketing communications
  • Withdraw consent or request data portability
  • Limit or object to how your data is used

To exercise your rights, email us at support@ridinsoulo.com.

6. Data Retention

We keep your personal information only as long as needed for the purposes listed above (including legal, tax, and accounting obligations). When no longer required, your data is securely deleted.

7. Security

We use encryption (SSL), secure payment gateways, and industry-standard safeguards to protect your information. While we do our best to protect your data, no system is 100% secure—please protect your login details carefully.

8. Third-Party Links

Our website may link to other platforms (like Instagram or partner shops). We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing personal data.

9. Region-Specific Rights

California (CCPA/CPRA)
 California residents have the right to:

  • Know and access personal data collected
  • Request deletion or correction
  • Opt out of “sharing” or targeted advertising
  • Limit use of sensitive information

To make a request, contact support@ridinsoulo.com

EEA/UK (GDPR)
 If you’re in the EU or UK, you have rights to access, correct, erase, restrict, or object to processing, and request data portability.
 Legal bases for processing include:

  • Performance of a contract (e.g., fulfilling your order)
  • Legitimate interests (e.g., fraud prevention, analytics)
  • Consent (e.g., marketing emails)
  • Compliance with legal obligations

Other U.S. States (VA, CO, CT, UT)
 Residents may have similar rights to access, delete, correct, and opt out of targeted advertising or profiling.
 Contact support@ridinsoulo.com to exercise your rights. You may appeal any denied request by replying “Appeal.”

10. Children’s Privacy

We do not knowingly collect or solicit data from anyone under the age of 13 (or the minimum legal age in your jurisdiction). If we learn that a child has provided information, we will delete it immediately.

11. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will include a new “Effective Date” and take effect immediately when posted.

12. Contact Us

For any privacy-related questions, please contact: support@ridinsoulo.com